Chief Operating Officer (COO)
Jennifer brings over 15 years of healthcare management experience to OMS Nashville with her background being primarily in Post-Acute Care, Acute Care and Academic Medical settings. As COO of OMS Nashville, she oversees daily administrative and operational functions of the organization and its clinics. She works with the surgeons, department managers, employees, outside vendors and strategic business partners to ensure overall success and delivery of exceptional patient care.
Jennifer holds both an MSHA and MBA degree from the University of Alabama in Birmingham and is a Registered Health Information Administrator (RHIA). When not at work, she enjoys hiking, cycling and snow skiing with her husband and daughter.
Practice Operations Analyst
Pam uses her thirty years of experience with our office to conduct in-depth research, create reports and support the Practice COO in optimizing the Practice operations, HR administration, care delivery, and financial performance of OMSNashville.
Pam has worked with OMSNashville since 1989 and has played an important role in the growth and success of the practice. She is a dog lover, enjoys reading, and spending time with her 3 children, 13 grandchildren, and 6 great-grandchildren.
Marketing and Professional Relations Director
Katie oversees all marketing strategies and campaigns and is the liaison between our oral surgery practice and referring dental offices. She is responsible for maintaining digital and social media marketing efforts, branding, and website development, as well as planning all continuing education seminars and other social events.
Katie obtained a degree in Marketing from the University of Mississippi and joined OMSNashville after graduating in 2014. On a personal level, she has a deep love and passion for dogs and is usually fostering a couple that need homes. She is obsessed with her golden retriever Murphy, loves to throw a great party, spending time with family and friends, and enjoys a good Peloton ride.
As Business Administrator, Monica manages the business department, all doctor’s schedules, rotations at charitable clinics, after hours service and all patient information and correspondence platforms. The Business Department is comprised of our front office administrators, the scheduling department, and our patient coordinator. Their duties combined prepare patients for their upcoming appointments and ensure that our doctors have everything necessary to treat the patient. Monica is committed to ensuring the patient experience is informative, pleasant, and efficient as well as making sure our patients are prepared for each visit.
Monica is originally from Pensacola, FL and joined OMSNashville in 2008. She enjoys the outdoors, gardening, dogs, and spending time with her 2 children. Monica is an avid Alabama fan and has a love for growing, eating, and making relishes from hot and unique peppers that she grows in her garden (and always has at least one pepper with her).
As Surgical Administrator, Taylor supervises all aspects of the Surgical Department. She is responsible for overseeing all Surgical Assistants, employee training, inventory control, OSHA compliance, and promoting the highest quality of care for patients in a stress-free and safe environment.
Outside of work, Taylor is the founder of the non-profit Live Love Nashville and dedicates her time to supporting children in poverty and other causes in the local community. She recently was the first recipient of the Sam Walton Community Service Award presented to her by the Mayor of Hendersonville. In her free time, she enjoys spending time with her two children and cheering on the UT Vols.
Dental implants continue to be more accepted as the standard of care when a patient loses a natural tooth. Kala works as the implant coordinator for our office to assure that each implant patient understands the implant process. She works closely with the oral surgeon, general dentist, and patient to provide every implant patient with optimal results following implant surgery. Kala enjoys spending time with her family (husband, Dale, and daughter, Nora) and watching Alabama football with her friends.