Jennifer Ouzounov
Chief Operating Officer (COO)
Jennifer brings over 18 years of healthcare management experience to OMS Nashville with her background being primarily in Post-Acute Care, Acute Care and Academic Medical settings. As COO of OMS Nashville, she oversees daily administrative and operational functions of the organization and its clinics. She works with the surgeons, department managers, employees, outside vendors and strategic business partners to ensure overall success and delivery of exceptional patient care.
Jennifer holds both an MSHA and MBA degree from the University of Alabama in Birmingham and is a Registered Health Information Administrator (RHIA). When not at work, she enjoys hiking, cycling and snow skiing. Jennifer and her husband, Dimitre, have two daughters, Sofia and Anna.
Ellis Carroll
Marketing Manager
Ellis is the liaison between our oral surgery practice and referring dental offices. She is responsible for all marketing strategies and campaigns and for maintaining digital and social media marketing efforts, branding, and website development, as well as planning all continuing education seminars and other social events.
Ellis is a Nashville native and has been with OMSNashville for 10 years, spending most of that time in the Business Department until recently becoming the PR Coordinator.
She attended culinary school, so it goes without saying that she considers herself a “foodie”. She decided to leave the restaurant world and pursue healthcare but preparing meals for her loved ones is still one of her passions. She is a huge Denver Broncos Fan and sports fan in general – She is trying to visit all the NFL Stadiums one day and has already marked several off her list! Traveling to see the Broncos play, exploring new cities and restaurants, listening to podcasts, fashion and celebrating the Christmas holiday are some of her favorite things.
Monica Adams
Business Administrator
As Business Administrator, Monica manages the business department, all doctor’s schedules, rotations at charitable clinics, after hours service and all patient information and correspondence platforms. The Business Department is comprised of our front office administrators, the scheduling department, and our patient coordinator. Their duties combined prepare patients for their upcoming appointments and ensure that our doctors have everything necessary to treat the patient. Monica is committed to ensuring the patient experience is informative, pleasant, and efficient as well as making sure our patients are prepared for each visit.
Monica joined OMSNashville in 2008. She is originally from Pensacola, FL and moved to Nashville in 2003. She often visits family in Pensacola and enjoys her many beach vacations back home. She also enjoys spending time with her 2 children, Bretton and Payton, raising her golden retrievers, NashTater and AlliBear, and being a dog foster mom. Monica is an avid Alabama fan and loves tailgating and hosting parties for all the football games. She has a passion for growing and eating super hot and unique peppers and always has at least one pepper with her. One of her bucket list desires is to win a pepper eating contest one day.
Kristen Hudson
Controller
Kristen has had the opportunity to gather experience in several areas of the practice in her 22 years at OMSNashville. She uses this knowledge in her position as Controller to monitor expenditures, oversee day-to-day accounting, and manage accounting records.
Kristen loves the outdoors, specifically camping and hiking with her family, as well as photography. She is happily married to her husband of 21 years, with three wonderful children.
Katie Austin
HR Manager
Katie brings over 15 years of healthcare management and Human Resources experience to OMSNashville with her background being primarily in Optometric and Long-term care settings. As Human Resources Manager at OMS Nashville, she oversees the needs of all the OMS employees. She is responsible for recruiting new talent as well as assisting with employee engagement and development.
Katie holds a Bachelor of Psychology degree from Middle Tennessee State University (MTSU) along with certification from The Society for Human Resource Management (SHRM-CP). When not at work, she enjoys going to concerts, listening to podcasts and spending time with her husband, Ben and son, Harrison.
Carrie Gatens
Surgery Department Manager
As Surgical Department Manager, Carrie supervises all aspects of the Surgical Department. She is responsible for overseeing all Surgical Assistants, OSHA compliance, and promoting the highest quality of care for patients in a stress-free and safe environment. Carrie brings 27 years of oral surgery experience to OMSNashville. She loves sharing all the knowledge she has gained and all her experience with her staff. She is a native of West Virginia and is currently a resident of Hendersonville TN. She enjoys being outdoors, biking, camping, reading, and cycling. Family time with her husband, son and two grandchildren are most important to her. Her #1 bucket list item is to visit Italy, Sicily specifically, to enjoy and learn more about her husband’s family history.
Tonya Childress
Billing / Accounts Receivables Manager
Tonya is responsible for overseeing all aspects of our billing and collections process by monitoring and managing patient accounts, collecting and posting payments from insurance companies, following up with insurance companies for any irregularities or delayed payments. She ensures that patients and insurance companies are properly billed for all services, and that the payments are received and processed in a timely manner.
Tonya has been with OMSNashville since 2017. She was born in California but was raised in Tennessee. She enjoys spending time with her husband Charles and 3 children, Nathan, Kevin, Savannah and my 3 Grandchildren. When she is not with her family, she also enjoys the beach, the pool and taking weekend getaways.
Katie Duchon
Insurance Manager
Katie joined our practice in January 2024 as our Insurance and Treatment Coordinator Manager. Katie comes to OMSNashville with 9+ years of experience in the medical and dental industries. Katie uses her experience and expertise to guide her team – ensuring patient benefits are verified prior to appointments and estimated costs for procedures are as accurate as possible.
Katie is from Southern California where she attended USC prior to moving to Nashville. Katie is married to her husband Josh and they have two children – Remi & Dax. In her free time, Katie enjoys snowboarding and cooking.
